Terms and Conditions

Welcome to St Pauls (Malayalam) Publications, Kerala, India. We publish and distribute books in Malayalam, the Regional language of Kerala, India. Feel free to browse our site and gather useful information. In this website, you are requested to provide minimum information about you – to help us reach you with news and offers, and to facilitate reception of Manuscripts, online orders and shipping.

Before you proceed with the use of this site and/or placing your orders, kindly read carefully the terms and conditions.

This website is managed by St Pauls (Malayalam) Publications, Kochi, Kerala, India – 682031. It shall be our privilege to withdraw our site, to make modifications, or to update the site from time to time, without prior notice, add/remove customers and users.

The terms and conditions mentioned in this site may also be updated/altered as per need. Your continued use of the site takes it for granted that you are aware of the modifications in the terms of use.

Books Media Material Displayed on our Site

The site is primarily for the Publication and Distribution of books and Media Material in Malayalam. We furnish genuine images and other details of the books and media material to the best our knowledge. We do not guarantee the quality of the scanned images as it may vary depending on the screen of the devise used by you.

Your Account

While opening an account with us or placing an order with us, you warrant that the information provided by you is correct, complete and current. You also warrant that you are above 18 years of age, legally capable of entering into a contract, and have access to a shipping address within India. You confirm that you are the person referred to in the details furnished in the account information, as well as in the billing/shipping address. You warrant that you have not impersonated anyone else, or used fake names and details. You shall be solely responsible for the consignment not reaching you, due to misinformation or insufficient information provided by you.

Visitors to our website are given the privilege to write reviews, comments and rate the books displayed. To this end, they are not to post in this website any indecent, defamatory or harmful material.

Making Your Payment

You may reach us the payment through Bank Transfer to our account or other payment methods like Googlepay, etc. Alternatively, you may also pay through Demand Draft or Money Order that ensures the payment reaching us.

In the near future, an online payment gateway will be added to the site. You may make use of the same as and when it is made available.

Till date, we have not appointed any third party to facilitate the payment to us. You will be solely responsible for any channel (mentioned or not mentioned on our site) of payment you choose, to reach the payment to us.

Your order number and date are to be quoted as the identification of your order with us.

Your order will be kept on hold until the payment has reached us.

Cancellation of Orders

You may cancel an order or alter it even after you have confirmed the order with us. You may do so by contacting our customer care at 9447584041/stpaulsmalayalam@stpauls.in. However, once the payment has reached us, your order shall be considered as finally confirmed.

Shipping

We recommend the use of Indian Postal Service as the method of shipping. You may also use the alternative method suggested in our site. However, kindly check if the alternative method is suited for your location. You may wish to use alternative method of shipping that is best suited to your location even if not mentioned in our site. In this case, kindly contact our customer-care. You will need to make an additional payment for the difference in the shipping charges.

Our shipping options are limited to locations within India.

Privacy Policy

  • We do care about your privacy. The information provided on our site shall not be disclosed by us to any third party, except as used on the shipping address. The information provided on the shipping address will be what you provide while you confirm by contact and by your orders. Information like, postal address and mobile number is mandatory for shipping. Besides, However, we cannot guarantee against the transmission of information that is beyond our control.
  • We may use your email id for the purpose of sending you relevant information. In case you wish to discontinue such mails, inform our customer care via email at stpaulsmalayalam@stpauls.in, or whatsapp at +91-9447584041.
  • We do not ask for sensitive information like Bank Account details, Bank Card details, etc. Your bank account details may be required only in case of a refund, and this will be requested by direct contact through call/whatsapp/email from 9447584041/stpaulsmalayalam@stpauls.in only. You are not to provide any such sensitive information on the site or anyone who may contact you on our behalf.
  • It is important that you do not share your login name and password with anyone and that you sign out from your account after your visit to the site.
  • In case you wish to terminate your account with us, kindly contact our customer care via email at stpaulsmalayalam@stpaul.in, or whatsapp at +91-9447584041. You will receive an email seeking your confirmation. Post to your confirmation, the account will be terminated.